How do you express empathy in customer service?
You must also be able to show the customer that you understand and share their feelings. By sharing the feelings of customers, you will show them that you care about them....
Empathy phrases for good customer services
Customer services are crucial; being empathetic towards customers always brings fruitful results to the company; use these phrases to gain trust....
Understanding the Customer Journey from start to finish
The Customer Journey has four distinct phases: Awareness, Consideration, Decision, and Loyalty. They all begin when a person first becomes aware of a brand....