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  • Importance of Lead Targeting

    What is lead targeting in a business? Lead targeting in business refers...

  • Boost your Customer Retention Rate

    What is customer retention? Customer retention refers to the ability of a...

  • Importance of Data Visualization

    What is Data Visualization? In a business context, data visualization in a...

  • Best practices to follow for a call center

    CRM for the call center is a system designed for call centers. CRM...

CRM

Difference between Contact Centre and Call Centre

Posted on September 9, 2021 By Vidushi Saxena
Contact center is used by customer-facing teams as a single authentic platform and the call center is a hub for customer conversations that occur exclusively via calls....
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Recent Posts

  • Importance of Lead Targeting

    What is lead targeting in a business? Lead targeting in business refers...

  • Boost your Customer Retention Rate

    What is customer retention? Customer retention refers to the ability of a...

  • Importance of Data Visualization

    What is Data Visualization? In a business context, data visualization in a...

  • Best practices to follow for a call center

    CRM for the call center is a system designed for call centers. CRM...

  • Providing the Best Customer Service

    Providing the best customer experience is an essential part of a successful...

  • Top Customer Success Metrics

    Customer success metrics are the quantitative measures used to assess the degree...

  • How does BUOPSO CRM help grow revenue?

    Customer relationship management software offers a framework for managing interactions with customers...

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