Understanding the Customer Journey from start to finish
The Customer Journey has four distinct phases: Awareness, Consideration, Decision, and Loyalty. They all begin when a person first becomes aware of a brand....
How automation software can help you achieve desired sales conversion
Automation software means the software that can help you perform your tasks automatically with a predefined set of schedules and works to be done. It helps in sales automation....
What is Application Programming Interface (API)?
Application programming Interface can encourage access to data of technical information within a framed application and how the data is made available for the user to view and use....
CRM – A Boon for the Hospitality Industry
The customer’s satisfaction is the most crucial part of the hospitality industry. If you can't guarantee the satisfaction of your customers, you can't survive in this business....
Is your Business Keeping up with the New Work Trends ?
The workplace owners felt that the old, inflexible style of the workplace reduced the employees' efficacy and abridged their power to meet new challenges....
Future of CRM in 2021 and Beyond
A study conducted by a research firm on almost 20,000 organizations showed that Next Generation CRM solutions are gaining popularity....
The Benefits of CRM for Data-Driven Marketing
Long were the days when businesses struggled a lot to find customers for their products and services. Marketing these days has been pretty easy with the help of data mining....
How can you grow your business with Transformative Software Tools?
To expand your business or startup, you will need powerful software tools that help you with everything from managing employees, to streamlining processes, to planning inventory....
Must have B2B Softwares for a Business
B2B marketers are on the lookout for new marketing tools that can be integrated into marketing activities. This article will serve you with the features and advantages of using B2B software....
Which activities are most active in CRM?
Customer Relationship Management (CRM) activities are the actions, roles, and responsibilities that the CRM software provides to help the employees and teams of the company with customer interaction....